KB2775353 fixed with KB2817570 for SP2010 Server

 

Hello again from SharePoint land!

It’s been a while since we talked about KB2775353 and how it made our SharePoint 2010 servers where I work extremely sad and kept them from correctly displaying our BI dashboards in 2010 (see here).

I was originally told when I found this bug that the fix would be put into a patch around the August 2013 CU timeframe, and sure enough with the newest round of patches released I went and got my grubby little hands on it. It took a few days for us to properly test it here, but I can confirm from our internal testing here that this patch corrects our display issue with our dashboards! Yay!!!!

Just to be clear, this is my personal scenario of how things went, YMMV.

We originally patched our farm to the April 2013 CU for SharePoint Server 2010 due to an incorrectly applied patch that came in from windows update, so we were originally forced to move to the April 2013 CU. For the meantime we have been working around this issue by displaying our dashboard items in a different way. We notified MS support of our issue and verified it was indeed a bug and they went to work on correcting it.

So when the August 2013 CU for SP2010 came out a few days ago, I had a couple of options on how to bring my farm up to the latest patch level. What I ended up doing was patching my farm with SP2 and then after checking to make sure everything applied correctly from this patch, applied the August 2013 CU for 2010.

After this, we had to redeploy our dashboards back to how they were before the April 2013 CU mess and verified that everything looks good and is back to normal.

Now I can put all of this mess behind me and work towards upgrading everything to SharePoint 2013. I hope this helps anyone else who runs across this scenario with their BI setup in SharePoint 2010.

Thanks for all the twitter questions and replies to my previous post everyone! I think with 2013, I will be more conservative in my patching going forward…

-BJ